Straight answers to the questions we hear most

It depends on how many people live in the house and whether you are on gas or electric. As a starting point for a family of four, look at 125 to 160 litres for continuous electric, 250 to 315 litres for off peak electric, 135 to 170 litres for gas storage, or a 25 to 32 litre per minute instantaneous gas unit. We size every system to your actual use.

If your home already has natural gas, a gas system usually runs cheaper and recovers faster. If you are all electric, off peak storage or a heat pump is often the better fit. We look at your fuel connections, hot water usage and roof position before recommending a system.

Every home is different. The right answer depends on your household size, fuel connections, existing pipework and how you actually use hot water and fixtures. We take a proper look before recommending anything, so you do not end up paying for something oversized or under spec.

Yes. Every job is quoted in writing before we start work, so the price you agree to is the price you pay. No surprises when we finish.

Yes. We offer a seniors discount as our way of looking after our older customers. Let us know when you book.

Yes. QBCC Licence 53736, Gas Licence L91032 and Plumbing and Drainage Licence 15010990. Fully insured. All licence numbers are shown in the footer of every page.

You will always know before we start. We quote upfront in writing after we have looked at the job, and we stick to that quote.

Emergency call outs cost more than a booked visit because you are paying for someone to drop everything and come now, often after hours. Most bayside after hours call outs sit in the low to mid hundreds before parts and repair time. We tell you the call out figure on the phone before we head out.

A straightforward blockage cleared with the drain machine usually lands between roughly $250 and $500. Heavy tree roots, collapsed pipe or a long run under a slab costs more. Every blocked drain job includes a CCTV camera inspection at no extra charge, so you can see what caused it.

Locating a hidden leak with acoustic and thermal equipment generally runs from around $250 to $450 depending on how much of the property we need to cover. That is for finding it. Once we know exactly where the leak is, we quote the repair separately and you decide before we start.

We cover Wellington Point, Ormiston, Cleveland, Thornlands, Birkdale, Alexandra Hills, Capalaba, Thorneside, Wakerley, Redland Bay, Victoria Point, Wynnum, Manly West, Mount Cotton and Sheldon, plus the surrounding Redlands and Brisbane bayside. Not sure if you are in range? Give us a call.

Yes. Quoting a job is free and there is no obligation to book. For faults that need investigation, like a hidden leak or a recurring blockage, there is a charge for the diagnostic work. We tell you that upfront so nothing on the invoice is a surprise.

For genuine emergencies like a burst pipe, blocked sewer or no water, we aim to be on site the same day and usually within a couple of hours across the Redlands and bayside. We are based in Wellington Point, so we are not driving over from the other side of Brisbane.

Yes. As a licensed gas fitter we can test your gas lines for leaks, check appliance connections and pressure, and inspect ventilation and flueing. If you smell gas, turn the supply off at the meter, avoid switches and flames, get everyone outside and call us straight away.

An under sink filter installed typically runs from around $400 to $700 depending on the unit and whether a new tap is needed. Whole home filtration usually starts around $900 and rises with multi stage systems. Replacement cartridges are an ongoing cost of roughly $100 to $250 a year.

Yes. Most of our work is residential, but we also look after small commercial jobs such as cafes, shops, offices and body corporate maintenance. That includes gas fitting in commercial kitchens, backflow devices and general repairs and maintenance.

A plumber works on water supply, drainage and sanitary fixtures. A gas fitter is separately licensed to work on gas lines and appliances. Many jobs, like a gas hot water system, need both. Dave holds both licences, so one visit covers the lot rather than coordinating two trades.